QUALITY POLICY
1. CUSTOMER FOCUS and SERVICE QUALITY
We commit to providing high-quality products and services to our customers by efficiently utilizing our resources, in line with customer demands, and maintaining customer satisfaction at the highest level.
2. CONTINUOUS IMPROVEMENT
Our fundamental principle is to ensure continuous improvement through training, in line with our quality management system.
3. PROCESS MANAGEMENT and CONTINUOUS IMPROVEMENT
We manage our quality management system through processes and the objectives associated with these processes, ensuring the system's continuity and improvement.
4. CREATIVITY IN PRODUCTION SYSTEMS
We focus on changing and improving production methods to achieve production in shorter times, in greater quantities, and at consistently increasing quality levels, with the aim of reducing costs. We explore new technologies, contemplate different applications, and implement them step by step.
5. COLLECTIVE SHARING
We maintain our quality management system with the participation of our customers, suppliers, and all our employees.
6. COMPLIANCE WITH QUALITY SYSTEM REQUIREMENTS
Complying with and continuously improving the effectiveness of ISO 9001, IATF 16949, ISO 14001, and ISO 45001 quality management system standards are among our priorities.
7. COMPLIANCE WITH CUSTOMER REQUIREMENTS
We work to comply with and maintain all the conditions set by our customers.
8. COMPLIANCE WITH LEGAL REQUIREMENTS
Complying with and continuously monitoring the effectiveness of legal regulations, labor laws, environmental regulations, occupational safety regulations, and international conditions is essential for us.
9. OUR MISSION
Our mission is to maintain the highest level of customer satisfaction.
10. OUR GOAL
Our goal is to continuously improve ourselves by closely following technological developments and to be among the best service providers based on our customers' evaluations.
Document no: POL-001-00
Last revision date: 19.12.2023
